IBM India Pvt Ltd. - Technical Support Role - 16th May '150 - 2 Years Gurgaon, Noida
Walkin Interview on 16th May from 11 AM
Job Description
*Providing Voice Support to IBM Internal End Users and External *Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls regarding technical issues for end users.
# Remote Infrastructure support delivery
# Resolve routine customer problem
Shift Required:
# Candidates applying and selected for the job will be expected to work in night shifts. Shifts will be 24x7 in nature and can vary depending on geographies supported
Interview Date : 16th May '15/Saturday
Venue Details: IBM India Pvt. Ltd,
Tower C , 5th Floor, Infinity towers , Cyber City , Sector 25 A Gurgaon
Nearest metro Station - Sikanderpur Metro Station
or
IBM India Pvt. Ltd.
SEZ Seaview Developers Limited,
First Floor Tower - 2, Plot No. 20 & 21,
Sector 135,Noida -UP.
Nearest Metro station: Botanical Garden Metro station
Interview Time: 11AM to 4PM
MANDATORY DOCUMENTS Required at the time of interview:
Updated Resume
Photo Id proof (PAN Card or Passport or Voter's Card or Driving License or Adhar card) Original
Pl call us if any queries at 0124-4817411 ( Monday to Friday between 12-5pm), also email us at rqueries@in.ibm.com
Regards,
IBM India Recruitment Team
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Salary: Not Disclosed by Recruiter
Industry: IT-Software / Software Services
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Associate/Senior Associate -(Technical)
Role: Associate/Senior Associate -(Technical)
Keyskills: Technical Support, tech support, technical support executive, technical support engineer, helpdesk, fresher, BPO, voice process, international call center, call center, voice, international bpo
Desired Profile
Skills Required:
# Understanding of Operating Systems
# Browser Support - Internet Explorer/Google Chrome etc
# Strong computer knowledge and troubleshooting skills
# Excellent oral and written communication skills
# Excellent Customer Service Orientation
# Neutral accent
Shift Required:
# Candidates applying and selected for the job will be expected to work in night shifts. Shifts will be 24x7 in nature and can vary depending on geographies supported
Eligibility Criteria :
# Graduate (10+2+3), B.E/B.Tech Can apply, Post Graduates, Diploma Holders (10+2+3)
# English :Fluent
Total Experience:
0-2 Years
Education:UG -Any Graduate - Any Specialization
PG - Post Graduation Not Required
Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required
Company Profile
IBM has been present in India since 1992. IBM India's solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. IBM has been expanding its footprint in India - and has a presence in over 200 cities and towns across the country - either directly or through its strong business partner network. IBM India has clearly established itself as one of the leaders in the Indian Information Technology (IT) Industry - and continues to transform itself to align with global markets and geographies to grow this leadership position. Widely recognised as an employer of choice, IBM holds numerous awards for its industry-leading employment practices and policies. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry. To know more about business units at IBM India, click on the "About Us" link above.
