Skill Set : PRODUCTION SUPPORT (TELECOM DOMAIN)
Total Experience : 3.00 to 5.00 Years
No of Openings: 15
Location : PUNE [India]
Domain : IT
Job Post Date : 08/04/2015
Job Expiry Date : 23/04/2015
Job Description
Dear Candidate
Tech Mahindra has organized a weekend walk-in event on 11th April 15 for Production Support (Telecom Domain)@ Pune for joining location at PUNE and NOIDA
PFB details for your reference
Experience: 3 - 5 Years
Interview date:11th April 2015 (Saturday)
Time:10 am to 2 pm
Interview Location: Pune
Work location: Pune, NOIDA
Venue: Pune
Tech Mahindra Ltd.
3rd floor| Sharda Annex|
Off Karve Road| Pune - 411004| India
Contact Person: Mangesh Tapare
Interested candidate to send CV to mangesh.tapare@techmahindra.com to confirm your availability.
Job Description:
Telecom Domain required.
Required Skills:
• 3 – 5 yrs. experience in Production Support environment
• Knowledge of Production Support processes.
• Technical skills required UNIX, SQL, XML, Oracle etc.
• Excellent verbal and written communication.
• Experience working with Remedy based ticketing systems.
• Experience with customer Ordering Systems
• Knowledge and experience BVIOP, MIS, AVPN products and services
• Ability to quickly learn new business and technical concepts/applications in a fast paced service focused environment
• Excellent leadership skills with ability to lead highly visible and complex issues.
• Demonstrated ability to quickly learn business and technical concepts/applications in a fast paced service focused environment Proficient with
• Handling situations/incidents like escalated issues/degraded services/high-critical order/ticket push, etc... in order to meet business targets by coordinating with all key stakeholders like IT – support-delivery/business/PMO/customer Senior Mgmt.
• The ability to quickly understand a business problem and drive the application(s) teams to root and resolution of the issue, take ownership of the production issue.
• Ability to communicate clean and concise problem statement and plan of action to business partners up to and including level 3’s . ( drive and status on plan)
• Ability to read and evaluate Logs, XML and Design documents to assist in trouble shooting as needed.
• The ability to discuss at a technical level with the Application PSO, Developers and Designers the problems
• The ability to understand a highly integrated environment. Lots of applications, API’s and Data being passed.
• Ability to drive a cross functional team to problem resolution.
Tech Mahindra has organized a weekend walk-in event on 11th April 15 for Production Support (Telecom Domain)@ Pune for joining location at PUNE and NOIDA
Tech Mahindra has organized a weekend walk-in event on 11th April 15 for Production Support (Telecom Domain)@ Pune for joining location at PUNE and NOIDA
Tech Mahindra has organized a weekend walk-in event on 11th April 15 for Production Support (Telecom Domain)@ Pune for joining location at PUNE and NOIDA
Tech Mahindra has organized a weekend walk-in event on 11th April 15 for Production Support (Telecom Domain)@ Pune for joining location at PUNE and NOIDA
Tech Mahindra has organized a weekend walk-in event on 11th April 15 for Production Support (Telecom Domain)@ Pune for joining location at PUNE and NOIDA
Tech Mahindra has organized a weekend walk-in event on 11th April 15 for Production Support (Telecom Domain)@ Pune for joining location at PUNE and NOIDA
